Privacy Policy

Last updated: Today

This Privacy Policy explains how Claire Bennett Sydney collects, uses and protects your personal information when you visit or make a purchase through clairebennettsydney.com.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect information such as:

1. Your name

2. Email address

3. Phone number

4. Billing address

5. Shipping address

6. Order details

7. Payment confirmation details

8. Device and browser information

9. IP address

10. Website activity, such as pages visited and products added to your cart

We only collect information that is reasonably necessary to operate our store, process orders, improve our website and provide customer support.

How We Use Your Information

We may use your information to:

1. Process and manage your order

2. Send order confirmations and shipping updates

3. Respond to customer service enquiries

4. Manage returns, refunds and exchanges

5. Improve our website and shopping experience

6. Detect fraud or security issues

7. Send marketing emails if you've subscribed

8. Comply with our legal and tax obligations
   
   

Shopify

Our store is hosted on Shopify.

Shopify provides the e-commerce platform that allows us to offer our products and services to you.

Your information may be stored through Shopify's data storage systems, databases and applications.

Payments

Payments are securely processed through trusted payment providers.

Claire Bennett Sydney does not store full credit card details.

Depending on your chosen payment method, your payment may be processed by providers such as credit card networks, Apple Pay, Google Pay, Shop Pay or other secure payment services available at checkout.

Sharing Your Information

We may share your information with trusted service providers when necessary to operate our business.

This may include:

1. Shopify

2. Payment service providers

3. Shipping companies

4. Suppliers and logistics and order fulfilment partners

5. Customer support tools

6. Email marketing platforms, if you subscribe

7. Website analytics and performance tools

We only share information when necessary to provide our services, process orders or comply with legal requirements.

Direct Order Fulfilment by Suppliers

As some orders may be shipped directly from our suppliers, including those located overseas, we may need to share certain order and shipping details with them.

This may include your name, shipping address, order details and contact information where necessary to arrange delivery.

Marketing Emails

If you subscribe to our mailing list, we may send you updates about new products, special offers, promotions and store news.

You can unsubscribe at any time using the unsubscribe link included in our emails or by contacting us at:

info@clairebennettsydney.com

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic and support the checkout process.

You can manage cookies through your browser settings.

Some cookies are necessary for the website to function properly.

Data Security

We take reasonable measures to protect your personal information.

However, no method of transmission over the internet or electronic storage system is completely secure.

We use trusted platforms and service providers to help us keep your information secure.

Data Retention

We retain your personal information only for as long as necessary to provide our services, manage orders, comply with our legal obligations, resolve disputes and maintain our business records.

Your Rights

Depending on your location, you may have the right to request access to, correction of or deletion of your personal information.

To make a privacy-related request, please contact us at:

info@clairebennettsydney.com

Links to Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page.

Contact

For any privacy-related enquiries, please contact us at:

Claire Bennett Sydney

Email: info@clairebennettsydney.com

Website: clairebennettsydney.com